Workplace community skills evaluation

Workplace community skills refer to the willingness and ability of an individual to work in his or her workplace community in a constructive manner. Skilled members of workplace communities support their colleagues and supervisor in line with their own basic tasks, contributing to the team spirit that helps the organisation to thrive.

Workplace community skills – or workplace citizenship skills – refer to the willingness and ability of an individual to work in his or her workplace community in a constructive manner. The minimum requirement is that you do your own work well. This is, however, not good enough from the well-being point of view. Skilled members of workplace communities support their colleagues and supervisor in line with their own basic tasks.
Measuring of workplace community skills provides employees with an opportunity to be heard and influence in a meaningful way. This increases commitment. Those evaluated receive information to support their development and the organisation gets a thorough insight into the overall situation in the group evaluated.

OBJECTIVE
Measuring of workplace community skills provides employees with an opportunity to be heard and influence in a meaningful way. This increases commitment. Those evaluated receive information to support their development and the organisation gets a thorough insight into the overall situation in the group evaluated.

TARGET GROUP
All personnel in the organisation, or specific units.

IMPLEMENTATION
Each employee will get 4–7 designated feedback givers, one of whom is their supervisor or team leader. The rest are colleagues. Feedback givers evaluate each other as team or workplace community members. Everyone will also evaluate themselves. The level of workplace community skills will be described in a team or workplace community report. Those who participate in the evaluation will also get a personal feedback report.

DEVELOPMENT FRAMEWORK
Management studies have traditionally focused on supervisory skills. Today, it is typical to have equality and partnership among employees. The Workplace community survey has been created to this end. Besides proper management, a well-functioning work community requires employees with willingness and ability to improve.

The survey content selected covers the following topic areas:

  • Initiative
  • Willingness to help
  • Encouraging attitude
  • Development
  • Added value
  • Reliability
  • Team spirit
  • Cooperation skills

TREATMENT OF RESULTS AND DEVELOPMENT ACTIONS
The processing of the results contains coaching where the results of the survey are analysed, conclusions are drawn and development actions are agreed on.